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ℹ️ This AI provides general guidance. For official decisions, contact your pension office directly.
Frequently Asked Questions
Quick answers to the most common pension questions.
Payments are made on the first business day of each month. If the 1st falls on a weekend or public holiday, payment is made on the last business day of the previous month.
You must be 60 years or older, a citizen or permanent resident, meet the means test, and not receive another government grant.
You need: Identity document, proof of residence, proof of income, marriage certificate (if applicable), and bank account details.
In many cases yes, but you must notify the pension office and may need to complete periodic life certificates. Rules depend on bilateral agreements.
Payments stop, but eligible surviving spouses may receive a survivor pension. A funeral allowance may also be available. Notify the office within 30 days.
Allow 3 business days first. If still missing, call 0800 123 456 with your ID number and bank details.
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